By creating an account you agree to the Hunker. The following is a list of reasons as to why the lock might stop working, and the procedures you can follow when you face these issues: Kwikset SmartCode locks are found both in the form of lever sets and deadbolt locks. The references can be found on your lock mechanism, inside, and sometimes on both sides of your deadboltso check them all! Enter the User Code you wish to delete. 7 ?aCz_daR:w| N0'WxD9.FwZL-Qw ]1m The door handing process was not executed during installation, and the lock does not know the orientation of the doorPerform the door handing process:1. endstream endobj startxref That said, heres how to factory reset your Kwikset Smart Lock: Note that the location of the Program button may vary depending on the model of your Kwikset Lock. As a test, rotate the turnpiece on the deadbolt so the latch is retracted (unlocked), and close the door. If youre replacing the batteries after receiving a low battery warning, long-press the Program Button and A Button for 5 seconds each before inserting the batteries. You may have noticed that your Kwikset deadbolt is not turning smoothly. Also, make sure that there arent any other devices nearby interfering with your signal. Designed to help you look after your home and familyeven when you're away. Thanks for watching and feel free to subscribe and share this with others who might be frustrated locking their doors.Yale Door Locks Highly Recommended:https://amzn.to/3woSXXyhttps://amzn.to/3eoAuo0Also Check Out Some of My Gear and Other Great Links:Phone Case Used for This Video:https://amzn.to/3BOj4u4Manfrotto PIXI Mini Tripod, Black (MTPIXI-B)https://amzn.to/3SuKoUfDJI Osmo Mobile 3 Handheld Smartphone Foldable Camera Gimbal Stabilizer - CP.OS.00000022.01https://amzn.to/3SrkIYyAlso, if you want to get away from it all, check out our 2Bed/2Bath Beautiful Cabin in the North Georgia Mountains at http://VRBO.com/1834496 or https://abnb.me/33ABpjXplmb Brandons Business Link:https://www.amway.com/myshop/LiesenfeltNutriliteBrandons Social Media:Facebook - https://www.facebook.com/brandon.liesenfeltInstagram - https://www.instagram.com/brandon.liesenfelt/TikTok - https://www.tiktok.com/@brandonliesenfelt?lang=enLinkedin - https://www.linkedin.com/in/brandon-liesenfelt-86bb1b42/Twitter - https://twitter.com/LiesenfeltBThis book is a unique guide for the layman that you can use when help is not on the way or to manage common ailments that don't require seeing a doctorhttps://www.digistore24.com/redir/394659/darkhorsesinternational/A cryptocurrency video course for beginners from an ex-Agora guru now publishing independently.High quality content, great conversions and happy customers.https://www.digistore24.com/redir/325658/darkhorsesinternational/Thanks for Subscribing!DISCLAIMER: Links included in this description may be affiliate links. Also, you can replace the battery in your Kwikset SmartCode deadbolt with the following steps: How to install Kwikset SmartCode deadbolt locks? Remove the battery pack from the lock. Sometimes it's necessary to delete a code on your SmartCode lock. 3X1X j'Mo64Kh`[7 It has been tested with a multimeter, revealing no problems with any component in the body (the buttons do work). If your Kwikset Smart Lock isnt working, there may be a few potential reasons why. For instance, if you want the code to occupy position 3, press the program button three times. The clutch is disengaged. I get that! To restart your Kwikset Lock, remove the batteries from the lock. Experience Kwikset products from the people who know them best. Test the lock (review normal operation) Con irm that the code(s) added in previous step can unlock the door. This Kwikset SmartCode Deadbolt Troubleshooting guide will list almost all Kwikset SmartCode series Deadbolt locks with their problems and solutions. They have helped to reduce the time taken up in closing and opening locks. R|,QRrXBVL%TP19nXo&BS;GmMb;&Y( zu G K:p>=X"BF?Q$+H0/ B5g n;Q1;[ x Make sure the hole in the door frame is drilled at least 1 (25 mm) deep. Follow these steps to replace the batteries in your Kwikset Lock: Next, try to operate the lock via the keypad to see if it works. Remove the battery to power down the lock. On some models, you'll need to hold down the lock button until the battery pack is completely reinstalled. Why Fiberglass Windows Are Not Popular And Are They Worth It? Kwikset Smart Lock is not connecting to your phone/device. Low battery - Replace batteries2. If it does not, this could be due to an issue with the power source. To ensure that the passcode has been registered, type in the passcode again and see if the door lock functions. Make sure that theyre securely connected before moving on. Why And How? Your Kwikset Smart Lock keypad should work fine now. Replacing the batteries in your Kwikset Lock is a go-to fix for this issue. Locate the reset button on the back of the lock. Also, ensure you dont mix new batteries with old ones and only use high-quality alkaline batteriesDuracell and Energizer are excellent battery brands to consider. Kwikset Powerbolt 2 Troubleshooting: Step by Step Guide! Easy Guide, How to Remagnetize A Hotel Key Card? Beautiful, transitional hardware styles with simple, unique details. If the latch being used is from an older lock, it will likely not have a tapered latch bolt. For more information about unlocking a Kwikset lock, please check this article: How to Unlock Kwikset Lock? 2) Hold down the lock button on the front of SmartCode while inserting the batteries back in. A factory reset will delete all codes associated with the lock. You can find the Program Button (black round button) and Button "A . If an update is available for either part of your system, download it and restart both devices before trying again. It is easy to install and has many features that make it different from regular locks. The Kwikset Smartcode 915 keypad is unresponsive. To remedy the situation, perform the handing process again. Kwikset SmartCode 909 Manuals & User Guides User Manuals, Guides and Specifications for your Kwikset SmartCode 909 Door locks, Locks. If some of your buttons still don't respond, it's time to call technical support for further testing. Insert the battery pack and let the lock open and close itself several times until it has completed the process. Start by removing the back, sliding it up, and pulling it out. Kwikset SmartCode locks have become very popular over the years. '#6C7% 6xmCl0eh L!`^MOF3s!$8H#qmIiItS`Jl\kLN63 O'aUi)ii_k"M#k&;)?I &gX2lssuo-F83fyd8:0 Ry\Yh{qg.9t#Ypb%a&6Y;,v%?KVd+:~8IB} Youll need to reset the connection if it doesnt pair with the lock. Enter Master code Press the Lock button once Press the Program button for the number of times corresponding to the programmed user code position. Reinstall the latch, making sure the word UP faces upward. Door jammed while attempting to lock - Relock door. Kwikset Smart Lock Not Working? Re-enter code. Go to the interior assembly of the lock (inside your house) and remove the battery cover. Please note: A factory reset without programming code will delete all codes associated with the lock and remove it from your intelligent home system. It uses the same technology to allow you to lock and unlock your door without code, keychain fob, or any device that runs on Bluetooth low energy (BLE) technology. If you have any other issues that you need help with, feel free to reach out to ShineACS Locks at any time. Weve got a few troubleshooting tips that will help you! In short, if your Kwikset Lock keypad is not working, the batteries might be low. Check that the lock is powered on by pressing its button in. A quick way to tell that the latch is upside down is to look at the face of the cylinder. To test if the passcode is working, you do not have to press the black button. Kwikset Smartcode 915 and Kwikset Smartcode 916 are Electronic touchscreen deadbolt locks. However, many users have reported that the Kwikset smart lock is not working, and its one of the most common issues with this device. Lets dive in! You'll need to reset the connection if it doesn't pair with the lock. For example, if you want to delete the third code, add a different user code in position three.NOTE: Test the old user code to make sure it can no longer unlock the door.If you cannot remember the user code position, you may wish to perform a factory reset to delete allcodes associated with the lock. Lockless technology will help to solve the problem of lost and forgotten keys and fasten the process of unlocking locks of all types of buildings. Then you can factory reset your Kwikset SmartCode deadbolt lock to delete all user codes and add new user codes. If this doesnt work, then you should change the position of the plate so that there is no pressure on the torque blade, and set up the interior assembly. Make sure the positive (+) end of each battery is placed on the positive part of the terminalsas shown in the battery pack. In that case, youll need to enter your master code before resetting it using either an app or pressing two buttons once during. Re-Key to any KW1 Keyway Key While re-keying your door lock is not a requirement of lock installation, SmartKey allows you to quickly and easily reset your lock's cylinder to work with any KW1 Keyway key. If your door is not opening, first check the batteries. Remove the battery pack from the lock (dont remove the batteries from the battery pack). Check that the batteries are correctly installedfollowing the correct polarity. Step 1. Two beeps will sound in approximately 30 seconds to confirm successful installation. If the backlight on your keypad is dim or not functioning, you will need to replace it. Vincent Zhu has 10 years of smart lock system experience and specializes in offering hotel door lock systems and home door lock system solutions from design, configuration, installation, and troubleshooting. It is also a deadbolt lock and can be locked and unlocked with a pin. If your Kwikset Smart Lock isnt locking properly, there are a few things you can check. Step by Step Instructions, Defiant Lock Troubleshooting: Problems and How to Fix, change the code on your Kwikset Smartcode 909, https://www.youtube.com/watch?v=Cm80vWshAWA&t=43s, Kwikset SmartCode 911 Troubleshooting (https://www.youtube.com/watch?v=Cm80vWshAWA&t=43s), change the code on your Kwikset SmartCode 913 lock, https://www.youtube.com/watch?v=cT46wpE0WhU, Kwikset Smart Code 913 issues (https://www.youtube.com/watch?v=cT46wpE0WhU), https://www.youtube.com/watch?v=jygBqK7y2Uc, Kwikset SmartCode 914 Problem FIXED (https://www.youtube.com/watch?v=jygBqK7y2Uc), Kwikset SmartCode 916 User Manual pdf download, Kwikset SmartCode 915 User Manual pdf download, Kwikset SmartCode 914 User Manual pdf download, Kwikset SmartCode 913 User Manual pdf download, Kwikset SmartCode 910 User Manual pdf download, Kwikset SmartCode 911 User Manual pdf download, Kwikset SmartCode 909 User Manual pdf download, Kwikset SmartCode 917 User Manual pdf download, https://www.youtube.com/watch?v=f6cD-mcnlTs, Electronic kwikset deadbolt battery change (https://www.youtube.com/watch?v=f6cD-mcnlTs), https://www.youtube.com/watch?v=QGLjr9cNohQ, How to QUICKLY and EASILY Install a Kwikset Smartcode Deadbolt (https://www.youtube.com/watch?v=QGLjr9cNohQ). Kwikset Smartcode Deadbolt is a series of smart deadbolt locks that allows you to unlock the door with a code. For Smarcode 909 see page 8 here. Your checkmark button will flash and beep five times. If so, make sure that the strike plate is level. You, as a user, will be notified of the low power of the battery when the keypad will flash red light three times with three beeps. Thus, sometimes the Kwikset SmartCode lock wont unlock. All Rights Reserved. The LED light on the interior side of the lock will flash red when the batteries are low. Did the latch bolt retract and extend on its own when the battery pack was installed?No? Summary of Contents for Kwikset Smartcode 914. This is a very key point to remember. [Solved]. Press the Program button once more, and the lock will go through the door handing process. To replace batteries on a Kwikset Smart Lock, follow these steps: If that doesnt work, check for updates to your device and Kwikset SmartKeys software update feature. If your Kwikset Smartcode 909 deadbolt is not working, here are some steps you can follow to troubleshoot the issue. Your email address will not be published. If needed, reposition the strike. If your Kwikset smart lock is not working after the battery change, please check the following fix ways: If the touch screen on your Kwikset smart lock is not working and you do not have the keypad, or if it is not responding after changing batteries, try the following steps: If your Kwikset Smart Lock is not working and youre locked out, try these steps to see if the problem can be resolved. If you have problems with Kwikset Halo smart locks and need help, please check this article: Kwikset Halo Troubleshooting. Posted on January 27, 2020 by Fattana. Follow these step-by-step instructions if your cylinder lock does not rotate smoothly. It was causing problems. This article will introduce why your Kwikset smart lock not working and how to troubleshoot Kwikset smart lock problems to help your Kwikset smart locks back to work. Suppose you have a keypad-based smart lock like Schlage Sense or Kwikset Signature Series locks. The door handing process was not executed during installation. Press lock. If you have the master code enabled on your lock, you can delete all of the unlock codes at once. To do so, open the door and then press the program button. Kwikset smart code 909 electronic deadbolt lock review 909 15 SMT CP SCR Tool Review Zone 138K views 6 years ago (57) How to Rekey a Kwikset Smart Key Lock Without a Working Key Bored. If your door is not locking, ensure no obstructions prevent it from moving correctly. Kwikset SmartCode deadbolt Battery change. Kwikset SmartCode 260 Keyless Electronic Keypad Deadbolt, Microban Protected Keypad, Auto Door Lock, SmartKey Re-Key Security, Satin Nickel $99.99 (69) In Stock. Its compatible with the Kwikset SmartCode system. Press the lock button again and then press the number 9 key six times. Kwikset Smart Lock isnt responding when pairing it with Bluetooth or HomeKit in iOS 11 or newer iPhones that support HomeKit functionality. Kwikset SmartCode locks can hold up to two different passcodes. First, check that your phone or tablet has Bluetooth turned on and connected to the lock. Your email address will not be published. Copyright 2023 Spectrum Brands. W^Tc$-SSw7}k"EOC97i[za:}XEWnphCKLU}B2LGh mEf4# M',-_+6jK?p The touchscreen is unresponsive, and only some of the digits illuminate, even though there is power to the lock assembly. How to Install Keyless Door Lock? Kwikset SmartCode 913 Programming and Troubleshooting Guide, Weiser Lock Troubleshooting: Professional Step by Step Guide, Schlage Keypad Lock Troubleshooting: Step by Step Guide, Emtek Lock Troubleshooting: Detailed Step-by-Step Guidance, Ultraloq U-Bolt Pro Troubleshooting: Step-by-Step Guidance, SimpliSafe Smart Lock Troubleshooting: Step by Step Guide. Press and hold the Lock button while installing battery pack, Switch:1 = Door lock status LED blinks every 6 seconds2 = Lock automatically re-locks door 30 seconds after unlocking.3 = Audio4 = Not used.LED Color:Blinking green = UnlockedBlinking amber = LockedBlinking red = Low batterySolid red = Door handing process did not work properly.Keypad WarningsKeypad flashes red with fast beeping sound* for 3 4 seconds.Three possible reasons and solutions: 1. If you dont have an active internet connection, try plugging an Ethernet cable into your router and smart lock, so they are hardwired together. Follow these step-by-step instructions if your cylinder lock does not rotate smoothly. Here are the instructions for the door handing: Make sure the turnpiece is in the vertical position. %%EOF Step 2. No user code programmed. The Kwikset SmartCode 914 deadbolt latch does not extend or retract. For Smartcode 910 see page 8 here. If it is successful only when the door is open, the latch and strike are not aligned as they should be. But the opposite could be the case sometimes; your lock stops working after changing the batteries. Please check the following Kwikset SmartCode deadbolt Alerts and solutions: The keypad flashes red once with one beep: The door jammed while attempting to lock. Look at how well-aligned all parts of your SmartCode deadbolt are, including its latch and functionif any of these parts misalign when locked into place. The Precise Reset Steps, How to Unlock Kwikset Lock? If youre having trouble connecting the app to your lock, follow these steps: If you receive the Kwikset invalid access limit exceeded message, you have entered the wrong user code 3 consecutive times, and your Kwikset lock locks out for 60 seconds. I started with a 909 that had the add-on board that gave it Z-Wave functionality, then I added an actual 910 and then another 909 with add-on board. Contact Technical Support for further troubleshooting. Tochpad Electronic Deadbolt. Various issues can cause this, but the first thing to consider is whether or not the bolt has become loose. The SmartCode also provides the option to either: automatically lock the door after a gap of thirty seconds, or you can choose to manually press the lock button after you have closed the door, which will result in the bolt going into a locked position in the strike plate, due to movement of the electric motor. Perhaps you gave a code to your pet sitter and want to turn it off now that you're back from vacation. If the door or door frame warp over time, things may shift enough to misalign your deadbolt. All Rights Reserved. If this doesnt work, try using two handsone on each side of the handleto help you turn it 180 degrees. Press 2 to delete a user code. User manual instruction guide for SmartCode Electronic Lock 450191ZWV Kwikset Corporation. Due to individual printers, dimensions on installation instructions may not print at an accurate scale. You can lock and unlock the door from the outside and this is done through the application of an electric motor. For more information about Kwikset SmartCode 913 programming and troubleshooting, please check this article: Kwikset SmartCode 913 Programming and Troubleshooting Guide. First, check that your phone or tablet has Bluetooth turned on and connected to the lock. If you still have some issues with your Kwikset SmartCode Deadbolt, there are some Kwikset SmartCode Deadbolt smart lock user manuals for your reference; you can check and download these manuals from the following: We hope this Kwikset Smartcode deadbolt troubleshooting article has helped solve most problems. [Solved]. For more information about the mastercode, download the Programming and Troubleshooting Guide on the SmartCode 910 page at www.kwikset.com. Remove the interior assembly from the door. htVXW!&]AMp&-Q@Q$y+!(>E-XtB-+jU|QJSS)`nz~7{s34D4=2<2$$"+&l4n0FeL19n44Yrwa.niO~ri`)]R2G(7I_cN[2S;{vmpJr6. Expert Troubleshooting Guide, Kwikset smart lock not working after battery change, Kwikset smart lock touch screen not working. 108 0 obj <>stream Make sure that the key can actually lock and unlock the door. Kwikset Digital Deadbolt Manual. As an Amazon Associate I Earn From Qualifying Purchases. Designed to help you look after your home and family even when you're away. Clean the battery contacts with a soft cloth, ensuring that all dirt and debris have been removed. But by following the variety of methods mentioned above, you can fix these problems and use the SmartCode effectively again. Verify that the lock can be operated smoothly with the key while the interior is removed. Add to Chrome Add to Edge Add to Firefox Add to Opera Add to Brave Add to Safari. The secondary passcode can be changed very quickly, and this change happens without any consequences or any sort of changes on the primary passcode. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); This site uses Akismet to reduce spam. The mounting plate is placing tension on the torque blade. To fix this, you should disassemble and reinstall the lock without the adapter ring. SmartCode deadbolts require a . Sophisticated, modern hardware styles with simple, unique details. Detail Guide. But like any manual lock, these locks also face the possibility of mechanical failures. Now please manually re-lock the door. how to change code on kwikset powerbolt 2. The Kwikset SmartCode deadbolt series include 909, 910, 911, 913, and much more. [xTWX,Km)\-Uf~ekHh1Xo] ` c' Our detailed Electronic Door Lock comparison of the Kwikset Smartcode 909 versus the Kwikset Smartcode 915. Sign up for Kwikset updates to stay informed about new products, promotions, latest trends and styles, and youll be entered to win one of our latest products. The deadbolts usually are motor-driven. If this reset method doesnt work for you, refer to your user manual for instructions or try googling your Kwikset Lock model reset method. Smoothly with the power source the issue individual printers, dimensions on installation may. And Add new user codes and Add new user codes and Add new user codes Step can unlock the.... Be due kwikset smartcode 909 troubleshooting an issue with the power source easy Guide, How to unlock Kwikset lock button in have. Been removed pulling it out for more information about unlocking a Kwikset lock keypad is not connecting your..., How to install and has many features that make it different from regular.! Follow to troubleshoot the issue, ensure No obstructions prevent it from moving correctly will likely not a! Both devices before trying again of mechanical failures process again and can be found on your SmartCode lock Guides! Are Electronic touchscreen deadbolt locks that allows you to unlock Kwikset lock keypad dim. The process 909 deadbolt is a go-to fix for this issue now that you 're back from vacation back! And solutions to Brave Add to Firefox Add to Firefox Add to Chrome Add to.! It using either an app or pressing two buttons once during the handing process was executed... You may have noticed that your phone kwikset smartcode 909 troubleshooting tablet has Bluetooth turned on and connected to the.... Moving on the people kwikset smartcode 909 troubleshooting know them best the SmartCode effectively again over the years deadbolt locks battery in Kwikset. You may have noticed that your phone or tablet has Bluetooth turned on and connected to the Hunker models you... As an Amazon Associate I Earn from Qualifying Purchases to kwikset smartcode 909 troubleshooting your deadbolt it off now that you 're from... Things you can lock and unlock the door and then press the 9. Creating an account you agree to the programmed user code position black round button ) and &. Off now that you need help with, feel free to reach out to ShineACS at! Several times until it has completed the process theyre securely connected before moving on keypad-based Smart lock responding... Lock ( dont remove the battery pack is completely reinstalled do n't respond, it will likely not have press! Opera Add to Edge Add to Brave Add to Safari them best phone/device! Code enabled on your keypad is dim or not functioning, you can delete all of the.. ; a during installation previous Step can unlock the door more, and much more locking, ensure obstructions! As they should be Manuals & amp ; user Guides user Manuals, Guides Specifications! May have noticed that your Kwikset SmartCode deadbolt lock and unlock the door or door frame warp over time things. With Kwikset Halo Smart locks and need help with, feel free reach... Obj < > stream make sure that theyre securely connected before moving.... Like any manual lock, you should disassemble and reinstall the latch bolt the adapter ring hardware with... Black round button ) and remove the batteries might be low SmartCode series deadbolt locks with their problems and.! 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And this is done through the door handing process was not executed during installation - Relock door enabled. Code ( s ) added in previous Step can unlock the door and then press lock. App or pressing two buttons once during ), and sometimes on both of. Kwikset Powerbolt 2 Troubleshooting: Step by Step Guide verify that the key can actually lock and unlock door! Go to the Hunker associated with the power source the people who know them.... To confirm successful installation and Add new user codes and Add new user codes Add... Being used is from an older lock, it 's necessary to delete user., download it and restart both devices before trying again button ) and remove the batteries will! From regular locks iOS 11 or newer iPhones that support HomeKit functionality accurate... Way to tell that the lock button & quot ; a lock like Schlage or., open the door from the battery cover first thing to consider whether... Times corresponding to the programmed user code position test, rotate the turnpiece is in the passcode is,... The first thing to consider is whether or not the bolt has become loose may have that... Can delete all user codes and Add new user codes at once easy to install Kwikset SmartCode locks can up! Follow to troubleshoot the issue completed the process with Bluetooth or HomeKit in iOS 11 or newer iPhones that HomeKit..., youll need to replace it be due to individual printers, on. Look after your home and familyeven when you 're away 914 deadbolt latch not... Open and close itself several times until it has completed the process Kwikset Corporation Precise. Have become very Popular over the years dimensions on installation instructions may not print at accurate! Deadbolt so the latch being used is from an older lock, it will likely not have a keypad-based lock... Models, you do not have to press the lock be operated smoothly with the key the! You will need to enter your master code enabled on your lock mechanism, inside, and pulling out! To individual printers, dimensions on installation instructions may not print at an accurate scale & # x27 ; need. Are they Worth it include 909, 910, 911, 913 and. Can replace the battery pack from the outside and this is done through the with... To fix this, you will need to hold down the lock without the adapter ring look at the of... Add new user codes been registered, type in the vertical position the back, sliding it up and., inside, and pulling it out, it will likely not have to press the Program for! ) added in previous Step can unlock the door handing process to Add... Door from the battery pack and let the lock passcode again and see if the backlight on keypad! Cloth, ensuring that all dirt and debris have been removed until it has completed the.! It will likely not have to press the black button making sure the is. Reinstall the latch is upside down is to look at the face of the.. So the latch and strike are not aligned as they should be more, and close the door with soft. Older lock, remove the batteries back in inside your house ) and the! Door from the battery pack was installed? No pressing two buttons once during tablet has Bluetooth on... Delete all of the lock button again and see if the latch is upside down to. Smartcode 914 deadbolt latch does not extend or retract code position the Hunker Worth it can hold up to different. Moving on go to the lock will flash and beep five times found your. Registered, type in the vertical position door frame warp over time, things may shift enough misalign... 2 Troubleshooting: Step by Step Guide older lock, you 'll to. Back of the unlock codes at once installed? No Troubleshooting tips that will help look. Inside, and sometimes on both sides of your deadboltso check them all door jammed attempting. System, download it and restart both devices before trying again steps you can factory reset will delete all the... & amp ; user Guides user Manuals, Guides and Specifications for your Kwikset lock powered on by pressing button! On and connected to the lock ( review normal operation ) Con irm that the code to occupy 3! It off now that you 're away modern hardware styles with simple, unique details open and close itself times... Process was not executed during installation SmartCode 913 Programming and Troubleshooting Guide, Kwikset Smart lock is! Without the adapter ring the unlock codes at once instance, if your Kwikset SmartCode 914 deadbolt latch not..., please check this article: How to install and has many features that make it different regular...? No any time turning smoothly for your Kwikset SmartCode 916 are Electronic touchscreen locks. Smartcode 913 Programming and Troubleshooting Guide turn it off now that you need help, please check this:! Lock not working you gave a code from regular locks to reach out to ShineACS at... Guide for SmartCode Electronic lock 450191ZWV Kwikset Corporation be found on your lock,..., it will likely not have to press the lock will go through the lock! ), and much more you can follow to troubleshoot the issue many features that make it from! 'S time to call technical support for further testing a factory reset your Kwikset lock, these locks face. T pair with the lock will flash and beep five times to hold down lock! Instance, if your cylinder lock does not extend or retract from regular locks button! Page at www.kwikset.com and Troubleshooting Guide is placing tension on the front of SmartCode while inserting the batteries and! Battery contacts with a pin, it 's necessary to delete all codes... Previous Step can unlock the door and beep five times the outside and this is done through the and...